CUSTOMER SERVICE MANAGER - SACRAMENTO, CA
Position Title: Customer Service Manager (ACCOUNT SALES)
Salary: $68,640 - $80,000 / year
Other Forms of Compensation: Yearly Bonus Opportunity
Growth. Opportunity. Excellence.
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come grow with us. We are Canteen.
Job Summary:
We are seeking a professional and motivated Account Sales Customer Service Manager to drive revenue growth and enhance client partnerships across our micro-market and vending portfolio. This role is responsible for developing strategic account-level sales plans, identifying expansion opportunities, and ensuring exceptional customer experience. Operational support will be provided on an as-needed basis to maintain service continuity.
Key Responsibilities:
• Lead revenue growth through strategic account development, upselling, and product expansion initiatives.
• Conduct routine site visits to strengthen client relationships, assess performance, and recommend tailored sales solutions.
• Develop, implement, and monitor account-level sales plans to achieve targeted profitability.
• Introduce new products, optimize assortment, and support retail pricing strategies to maximize account potential.
• Partner with operations during grand openings and new installations to ensure strong initial sales performance.
• Ensure merchandising standards and product availability meet client expectations and support consumer engagement.
Preferred Qualifications:
• Bachelor’s degree preferred; equivalent combination of education and experience considered.
• 1–2 years of sales, account management, or client-facing experience.
• Background in vending, micro-markets, food & beverage, or retail merchandising preferred.
• Excellent communication, presentation, and relationship-building skills.
• Valid Non-CDL Class C driver’s license and clean driving record.
• Ability to lift 50 lbs. and travel regularly to client sites.
Apply to Canteen today!
Canteen is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Associates at Canteen are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1466982
Canteen
Leticia Pinon
Job Segment:
Merchandising, Service Manager, Chef, Culinary, Retail, Customer Service, Hospitality
