Retail Clerk

Job Summary

Job Summary

As a Retail Cashier, you will play a key role in delivering exceptional guest experiences across PayPal Park. You’ll handle point-of-sale transactions, assist with merchandise setup and restocking, and provide knowledgeable, friendly service to fans purchasing sports and concert memorabilia. This fast-paced, high-energy role is ideal for individuals who thrive in dynamic event environments and are passionate about live entertainment and customer service.

Essential Duties and Responsibilities:

•    Handles credit card transactions using the Point of Sales system.
•    Responds to guest’s needs and requests, effectively using suggestive and upselling techniques, and maintains service areas.
•    Completes steps of service to ensure utmost guest satisfaction.
•    Understands and can describe menu offerings, packaging/presentation and pricing.
•    Responds to guest needs and requests.
•    Employs good safety and sanitation practices.
•    Follows cash handling guidelines.
•    Adheres to Levy Company guidelines as stated in team member training manual and employee handbook.
•    Thoroughly completes all station set-up and breakdown responsibilities.
•    Communicates guest issues to management.
•    Follows responsible alcohol service policies.
•    Practices proper product control and handling of all inventory and equipment. 
•    Operate point-of-sale systems to process card transactions quickly and accurately
•    Set up and break down merchandise booths before and after events
•    Maintain organized and visually appealing merchandise displays
•    Restock inventory during events to ensure product availability
•    Assist customers with product selection and sizing
•    Handle customer inquiries and resolve issues professionally
•    Collaborate with team members to ensure smooth booth operations
•    Follow venue-specific protocols and security procedures
•    Support merchandise logistics across multiple venues as needed
•    Other duties as assigned. 

Qualifications

•    Stand for long periods of time and be able to actively engage physically with guests.
•    Must be able to reach with hands and arms for one-third to two-thirds or more of the designated shift.
•    Ability to stand, walk, stoop, kneel, crouch or crawl.
•    React with physical and mental alertness in emergency situations.
•    Demonstrate physical stamina and agility required to be mobile for long periods throughout the day.
•    Lift/move materials and equipment up to 50 pounds.
•    Move from sitting to standing position easily and quickly. 
•    Maintain a friendly, energetic, and professional demeanor at all times
•    Demonstrate strong attention to detail and accuracy in inventory counts
•    Be punctual and reliable for scheduled shifts, including nights, weekends, and holidays
•    Adapt quickly to fast-paced, high-volume event environments
•    Uphold brand standards and represent merchandise partners positively
•    Communicate effectively with supervisors and team members
•    Follow all safety and operational guidelines set by each venue
•    The ability to communicate effectively by speaking and comprehending English