General Manager - Adobe

Short Description

The General Manager will provide strategic leadership for Adobe’s dynamic food service program in San Fransciso, overseeing multiple dining and hospitality operations while delivering an exceptional guest experience. This role requires a collaborative, business-minded leader who can balance operational excellence, financial performance, and people development in a fast-paced corporate environment.

The ideal candidate is an empathetic and approachable leader who builds strong relationships with team members, clients, and stakeholders while driving accountability, innovation, and continuous improvement. They will possess strong financial acumen, multi-unit leadership experience, and a passion for creating outstanding workplace dining experiences.

Job Summary

Key Responsibilities:

• Lead and oversee multiple food service operations, ensuring consistent execution of service, culinary, hospitality, and safety standards.
• Develop strong partnerships with Adobe stakeholders and serve as the primary point of contact for client communication and operational strategy.
• Foster a positive, inclusive culture focused on employee engagement, professional development, retention, and succession planning.
• Mentor and develop salaried and hourly leaders, creating opportunities for growth and advancement across the operation.
• Drive financial performance through effective management of budgets, forecasts, P&L statements, labor costs, food costs, purchasing, and inventory controls.
• Analyze financial and operational data to identify trends, opportunities, and strategies that improve performance and guest satisfaction.
• Collaborate with culinary and hospitality leaders to enhance menus, programming, promotions, and workplace experiences that align with client objectives.
• Ensure compliance with company policies, client expectations, and all local, state, and federal regulations.
• Maintain rigorous food safety, sanitation, and HACCP standards across all locations.
• Lead regular team meetings, training initiatives, and performance reviews to support operational excellence and engagement.
• Partner with cross-functional teams to integrate dining services into the broader workplace experience strategy.
• Support special events, executive dining, and catering initiatives while maintaining high levels of service and hospitality.

Preferred Qualifications:

• Bachelor’s degree in Hospitality Management, Business, Culinary Arts, or a related field preferred; equivalent experience will be considered.
• 8+ years of progressive food service or hospitality leadership experience, including significant experience managing multi-unit operations.
• Proven success leading large, diverse teams in corporate dining, hospitality, restaurant, or high-volume food service environments.
• Strong financial management skills, including budgeting, forecasting, P&L accountability, inventory management, and cost controls.
• Experience developing and executing operational strategies that improve both guest satisfaction and financial performance.
• Demonstrated ability to lead with empathy while maintaining accountability and high performance standards.
• Exceptional client relationship management and business communication skills.
• Strong coaching, talent development, and succession planning experience.
• Ability to analyze data and translate insights into actionable business decisions.
• Experience managing catering, hospitality, and special event operations.
• Comprehensive knowledge of food safety, sanitation, HACCP principles, and regulatory compliance.
• Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
• ServSafe Certification or equivalent food safety certification preferred.

Ideal Candidate Profile:

• A strategic thinker who understands how dining services contribute to the overall employee experience.
• A people-first leader who develops strong teams and fosters an inclusive culture.
• A financially disciplined operator who can effectively manage a complex, multi-unit business.
• A collaborative partner who builds trust with clients and stakeholders at all levels.
• A proactive problem solver who thrives in a dynamic, innovative environment.