Process Manager (CPU)

We are hiring immediately for a Process Manager position.

• Location: Sanjose, CA.
• Schedule: Monday - Friday (7:00am - 5:00pm)
• Pay Range:  $76,240.00 - $78,000.00 annually

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1515208.

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages and benefits, one in which you can learn and grow while making a difference in the world? We’re hiring! Bon Appétit Management Company operates more than 1,000 cafés around the country for corporations, universities, and museums, as well as a few dozen public restaurants. We’ve led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage-free eggs. We cook everything from scratch using fresh, local ingredients.

Learn more about careers with Bon Appétit: http://www.bamco.com/careers/

Job Summary

To support our growth, we’re looking for a Process Manager to join our team!

As the Process Manager, you will effectively lead a high-performing production team across a premier high-tech corporate dining account. This role shapes our culinary and hospitality intentions - ensuring world-class service, culinary excellence, and detailed execution that reflects our client’s elevated standards. The Process Manager is responsible for assisting the Senior Process Manager in the overall success of the Production Kitchen. This includes adhering to our Client’s culture and guidelines, Health Department regulations, and Bon Appétit’s standards for food quality, freshness, and presentation. Alongside the Sr Process Manager and broader culinary team, you will manage daily operations, including the selection, development, and performance management of employees, while maintaining efficient systems and processes. This position motivates and directs team members to accomplish operational objectives and maintains a strong working relationship with the Client.

Bon Appétit fosters a culture of workplace health and safety that you will champion every day. As a Process Manager, you will set the example for responsible practices and ensure the well-being of our employees, the operation, and yourself. 

Key Responsibilities
● Safety Leadership: Manage workplace and food safety, including comprehensive allergen management.
● Team Development: Assist in conducting employee reviews and professional development sessions.
● Menu Excellence: Oversee large-scale menu management to deliver accurate menus; participate actively in tasting procedures to verify dish accuracy.
● Compliance: Ensure all hiring and training standards are met and properly documented.
● System Accuracy: Collaborate with CPU chefs to ensure accurate dish information is reflected in the menu management system and implement changes as necessary.
● Standards Management: Work with the management team to ensure all ingredients and allergens are properly recorded and meet specific account standards.
● Procurement: Gather and submit monthly supply orders.
● Financial Stewardship: Reconcile production kitchen property and product costs.
● Technical Integration: Utilize all web-based informational systems, including web-menu and catering platforms

Preferred Qualifications

Safety Driven: Proven ability to drive and enhance a culture of food and workplace safety.
● Allergen Expertise: Ability to strictly manage complex food allergen processes.
● Experience: Minimum of 3 years of applicable experience in a high-volume, high-quality food service establishment.
● Values-Aligned: Possess general hospitality knowledge and a genuine interest in sustainability and sustainable food practices.
● Technical Proficiency: Ability to operate web-based ordering systems, process customer requests, manage order changes, and update menu/client profiles.
● Digital Literacy: Proficient in computer and technical skills, specifically with a working knowledge of Google Suite.
● Labor Relations: Experience managing in a Union environment is a plus.
● Certification: ServSafe Certification preferred.

While this schedule and location are currently projected, they are flexible and may be adjusted to meet evolving business demands, including coverage needs.

Associates at Bon Appétit are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.