Director of Dining Services

Pay Grade: [[payGrade_obj]] 

Salary: $110,000 - $115,000

Other Forms of Compensation: $5,000 sign on bonus + annual bonus + relocation assistance available 

With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.

With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.

We are seeking a polished, hospitality-driven leader with strong financial acumen, proven labor management expertise, luxury service experience, and a history of building high-performing teams. This individual must be capable of leading a complex senior living dining operation today while helping shape the future dining vision as the community continues to grow and evolve.

Position Overview

Premier luxury senior living community in Seattle undergoing significant growth and transformation. The Director of Dining Services must be a highly experienced hospitality leader capable of balancing resident satisfaction, financial performance, employee engagement, and operational excellence in a highly visible environment.

This role requires substantially more than day-to-day dining management. The successful candidate will be responsible for leading a complex operation while building the dining program into a best-in-class resident experience.

Required Experience

Leadership Experience

• Minimum 5-7 years of progressive food service leadership experience.
• Previous Director of Dining Services, Executive Dining Manager, Executive Chef, Hotel F&B Director, Country Club Food & Beverage Director, or Luxury Senior Living leadership experience preferred.
• Experience leading multiple managers and large frontline teams.
• Demonstrated success in building leadership teams and developing future leaders.

Financial Acumen

• Strong P&L management experience.
• Proven success managing labor budgets.
• Experience controlling food cost and inventory.
• Comfortable with financial reporting, forecasting, and operational analytics.
• Strong understanding of productivity management.

Client & Resident Relations

• Executive-level communication skills.
• Experience managing high-expectation clients and stakeholders.
• Ability to navigate resident concerns professionally and confidently.
• Skilled relationship builder.

The candidate must have proven experience with:

• Labor management and workforce planning
• Scheduling and productivity
• Food cost management
• Inventory controls
• Catering operations
• Regulatory compliance
• Survey readiness
• Team member accountability
• Recruiting and retention
• Change management

Strong preference for candidates with backgrounds in:

• Luxury senior living
• High-end hotels
• Private clubs
• Upscale restaurants
• Resort food and beverage operations

Candidates should understand elevated service expectations and be capable of creating a hospitality-first culture.

The successful candidate should demonstrate:

Accountability

• Holds self and team accountable.
• Follows through on commitments.
• Makes timely decisions.

Presence

• Visible leader.
• Comfortable interacting with residents, board members, and client leadership.
• Leads from the front.

Strategic Thinking

• Solves root-cause issues.
• Plans ahead rather than reacting.
• Builds systems that create sustainable results.

Team Development

• Coaches leaders.
• Builds bench strength.
• Creates succession plans.
• Develops a culture of ownership.

Specific Needs

The next DDS must be able to:

• Stabilize labor management.
• Eliminate unnecessary overtime.
• Improve food cost performance.
• Ensure consistent financial reporting and accountability.
• Maintain survey readiness standards.
• Strengthen management team performance.
• Build a sustainable staffing model.
• Improve utilization of operational systems and reporting tools.
• Lead through the expansion and future opening of the new tower.
• Collaborate with Culinary, Operations, and Horizon House leadership to elevate the dining experience.

Apply to CCL today!

CCL is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at CCL are offered many fantastic benefits. 

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CCL.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Applications are accepted on an ongoing basis.

CCL maintains a drug-free workplace.

Req ID: 1548978

CCL Hospitality Group

Caitlin Pham

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