Director of Operations - Amazon
Salary: $115,000 - $125,000 / year
Our Passion is Food!
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!
Job Summary
Reporting to the RVP, the Director of Operations leads a multi-unit portfolio including cafés, micro markets, commissary programs, espresso bars, catering services, and special project initiatives, ensuring operational excellence, strong financial performance, and effective client partnership.
Key Responsibilities
• Provide leadership for all operational functions, ensuring consistent service, efficiency, and compliance.
• Oversee and develop the management team across all service lines and locations.
• Manage budgeting, forecasting, financial reporting, and cost-control strategies to improve productivity and profitability.
• Partner with the RVP on strategic planning, business development, and long-term operational goals.
• Serve as primary liaison to the client, ensuring strong communication and alignment with objectives.
• Coordinate cross-departmental initiatives to ensure cohesive processes and execution.
• Monitor operational performance, internal controls, and compliance, recommending improvements as needed.
• Support development and implementation of new policies, programs, and operational procedures.
• Stay current on industry trends and participate in ongoing professional development.
• Represent the department on committees, task forces, and project groups as required.
Preferred Qualifications
• Bachelor’s degree required.
• Five to ten years of progressive multi-unit operations leadership in a large, complex environment.
• Experience in a college, university, or corporate campus setting.
• Strong strategic planning, financial management, and organizational leadership abilities.
• Excellent communication, interpersonal, and client-facing skills.
• Ability to lead through change, manage competing priorities, and operate in a fast-paced environment.
• Demonstrated initiative, accountability, flexibility, and team-building capability.
• Strong presentation and public speaking skills.
Apply to Bon Appetit today!
Bon Appetit is a member of Compass Group USA.
Click here to Learn More about the Compass Story
Associates at Bon Appetit are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Bon Appetit maintains a drug-free workplace.
Req ID: 1487132
Bon Appetit
Tyler Justus
Job Segment:
Chef, Culinary, Food Service, Hospitality
