COMMUNICATIONS AND ENGAGEMENT COORDINATOR
Position Title: COMMUNICATIONS AND ENGAGEMENT COORDINATOR
Salary: Experienced
Other Forms of Compensation: Bonus
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).
ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.
This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.
Job Summary
We’re looking for a detail-oriented and creative Communications & Engagement Coordinator to support onboarding delivery, local content creation, and site engagement efforts across our R&D organization. This entry-level role is ideal for someone who enjoys connecting people, producing engaging content, and helping new hires feel welcomed and informed. You’ll work closely with cross-functional teams to deliver meaningful experiences and communications that foster community and collaboration in a fast-paced, innovation-driven environment.
Key Responsibilities
- Coordinate and personalize onboarding experiences, through communications, logistics, check-ins, and resource management, to ensure new hires feel welcomed, informed, and supported.
- Draft and edit internal communications and engagement platforms tailored to R&D audiences, including newsletters, updates, and announcements.
- Produce localized visual and video content using enterprise tools to showcase team culture and highlight onsite engagement.
- Collaborate with cross-functional teams to promote site-wide initiatives and ensure consistent messaging across departments.
- Support with planning site engagement activities including recognition programs, and science-focused community-building initiatives.
- Manage internal communication platforms and digital signage to ensure timely, engaging, and consistent messaging across the site.
- Assist Workplace Services and Communications teams by contributing to planning, content development, coordination of deliverables.
- Maintain communication calendars and assist in tracking engagement metrics to inform future strategies.
- Track and report communication metrics to evaluate impact and inform continuous improvement efforts.
- Ensure all communications reflect the company’s values, tone, and commitment to scientific excellence.
Qualifications
- Bachelor’s degree in Communications, Marketing, Media Studies, Journalism, Public Relations, or related field (or equivalent experience).
- Internship or volunteer experience in communications or employee engagement is a plus.
- Strong writing and editing skills with attention to detail.
- Expertise in creating, curating, and publishing compelling content across social media platforms to engage, inform, and influence a targeted audience.
- Comfortable using digital tools such as Microsoft Office and Canva.
- Organized, proactive, and able to manage multiple tasks.
- Passion for building community and supporting employee engagement in a technical environment.
Preferred Skills
- Experience with basic graphic design or video editing tools.
- Familiarity with internal communication platforms (e.g., SharePoint, Teams).
Apply to ESFM Services today!
ESFM is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Eurest Services maintains a drug-free workplace.
Associates at ESFM are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID:1477823
ESFM
Brandy Wilson
Nearest Major Market: Waltham
Nearest Secondary Market: Boston
Job Segment:
Intern, Entry Level
