ASSISTANT CMMS MANAGER GEORGETOWN UNIVERSITY
Position Title: ASSISTANT CMMS MANAGER GEORGETOWN UNIVERSITY, WASHINGTON D.C.
SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors.
SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.
Job Summary
The CMMS Assistant Manager supports Facilities Operations by overseeing the administration, performance, and continuous improvement of the Computerized Maintenance Management System (CMMS). This role ensures effective work order management, data integrity, reporting accuracy, and user support to drive operational efficiency across campus.
Key Responsibilities
CMMS Administration
- Manage system configuration, user access, and data integrity within the CMMS
- Maintain asset records, preventive maintenance schedules, and service histories
- Troubleshoot system issues and coordinate system enhancements
Work Order & Workflow Management
- Oversee intake, triage, and routing of work requests in alignment with SOPs
- Monitor work order progress, backlog, and completion performance
- Identify workflow gaps and implement process improvements
Reporting & Analytics
- Develop and maintain reports and dashboards to track operational KPIs
- Analyze trends to support decision-making and service improvements
- Utilize Excel tools (filters, pivot tables, formulas) for reporting and analysis
User Support & Training
- Serve as primary support for CMMS users across campus
- Provide training on system use, workflows, and maintenance processes
- Manage permissions and ensure consistent system use
Program Oversight
- Support maintenance policies, procedures, and compliance initiatives
- Conduct periodic reviews of maintenance programs to ensure effectiveness
- Collaborate with shops and leadership to improve service delivery
Qualifications
Required
- Experience with CMMS or large-scale database systems
- Strong data management and Excel skills
- Experience supporting facilities or maintenance operations
Preferred
- Supervisory or lead experience
- Familiarity with SQL or database tools
- Knowledge of preventive maintenance programs and asset management
Core Competencies
- Data-driven and detail-oriented
- Strong communication and training skills
- Customer service focus
- Process improvement mindset
Reporting
- Reports to: Manager of Work Management (or Facilities Operations leadership)
Apply to SSC today!
SSC is a member of Compass Group USA.
Click here to Learn More about the Compass Story
Associates at SSC are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Applications are accepted on an ongoing basis
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_SSC.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
SSC maintains a drug-free workplace.
Nearest Major Market: Washington DC
