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SYSTEMS DIRECTOR, PATIENT TRANSPORT, OBSERVATION AND VALET - HOSPITALS

Salary: 

Other Forms of Compensation:  

Reports to:  Sr. Systems Director

 

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service.  TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

As Systems Director of Patient Transportation & Observation, you will be responsible for the operations and support of Patient Transport and Observation Services to include patient safety attendants, patient transportation within the hospital, and valet. This includes the successful management of associates, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, personnel performance and productivity for multiple locations within the Wichita/KS market.  You will also be responsible for the overall planning, organizing, directing and controlling of Patient Transport and Observation activities within the region.  

 

Key Responsibilities:

  • Responsible for the accuracy and timeliness of financial data and statistics
  • Develops and recommends department operating budget
  • Coordinates observation activities and services with other hospital departments
  • Maintains records and statistics for administrative and regulatory purpose
  • Plans, organizes, directs, coordinates, and supervises functions and activities of the department
  • Establishes work standards and work flow
  • Establishes and implements policies and procedures for departmental operations
  • Demonstrates good communication skills with clients
  • Ensures compliance with all regulatory agencies
  • Proactive in the achievement of the facility goals and objectives
     

 

Preferred Qualifications:

  • Five years of director or management experience preferably in hospital patient transport and/or observation
  • Bachelors degree in healthcare, hospitality, or related field of study or equivalent relevant management experience
  • Excellent interpersonal, presentation and communication skills both written and verbal
  • Ability to plan, organize, and achieve effective time management
  • Ability to work under pressure and meet established goals and objectives
  • Previous P&L accountability or contract-managed service experience 
  • Excellent financial, budgetary, accounting and computational skills
  • Ability and experience in managing budgets 
  • Strong leadership, management, coaching, and development skills
  • Ability to communicate on various levels to include management, client, customer and associate levels
  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Associates at Touchpoint are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID:  1504360

TouchPoint

PASCHA A BELNAVIS

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Nearest Major Market: Wichita
Job Segment: Food Service, Valet, Housekeeping, Hospitality

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