ENVIRONMENTAL SERVICES MANAGER, HEALTHCARE
Reports To: Asst Director, Environmental Services
Schedule: Full time; 2nd shift primarily Monday through Friday, 3pm-11:30p. Must be able to work rotating weekends.
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary
Essential Duties and Responsibilities:
- Manage second and third shift Environmental Services operations across patient care areas, public spaces, offices, and support departments.
- Supervise, train, coach, and evaluate EVS associates and EVS Leads.
- Develop staffing plans, work schedules, assignments, productivity standards, and departmental workflows.
- Ensure proper cleaning and disinfection of patient rooms, operating rooms, isolation rooms, emergency department spaces, and other clinical areas.
- Conduct routine inspections and quality audits to evaluate cleanliness, sanitation, safety, and service levels.
- Manage departmental budgets, monitor expenditures, and track operational metrics.
- Coordinate housekeeping activities with hospital departments and serve as a liaison between administration and operational teams.
- Manage EVS supplies, chemicals, equipment, and inventory.
- Provide ongoing associate education on infection prevention, chemical safety, bloodborne pathogens, PPE, equipment operation, and hospital cleaning standards.
- Establish and implement departmental policies, procedures, and performance standards.
- Ensure compliance with Joint Commission, CMS, OSHA, infection prevention, and other regulatory requirements.
- Participate in leadership meetings, accreditation surveys, regulatory inspections, and hospital quality initiatives.
- Maintain adequate 24/7 departmental coverage, including weekends, holidays, and emergency situations.
- Foster a culture of accountability, engagement, innovation, and service excellence.
- Support facility goals through continuous improvement and Total Quality Management initiatives.
- Perform other duties as assigned.
Preferred Qualifications:
- Environmental Services, housekeeping, facilities management, or related healthcare support leadership experience.
- Two or more years of supervisory or management experience.
- Experience leading EVS operations within a hospital, healthcare, or clinical environment preferred.
- Knowledge of infection prevention practices, terminal cleaning, isolation protocols, and healthcare sanitation standards.
- Experience managing labor, staffing plans, productivity standards, departmental budgets, and supply inventories.
- Strong customer service focus with the ability to build relationships across multiple departments.
- Excellent written and verbal communication skills.
- Strong organizational, administrative, and problem-solving abilities.
- Ability to lead through a participative management style while maintaining accountability and performance standards.
- Ability to prioritize and perform effectively in a fast-paced, high-pressure healthcare environment.
- Understanding of budgeting processes and profit-and-loss concepts.
- CRCST or other applicable healthcare certification preferred.
- Proficient with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates at Touchpoint are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
Applications are accepted on an ongoing basis.
Touchpoint maintains a drugfree workplace.
Req ID: 1575747
TouchPoint
PASCHA A BELNAVIS
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