Senior Catering Manager - Nationals Ballpark

Job Summary

Key Responsibilities:

Self Leadership

Lead daily catering operations in a unionized venue, ensuring seamless execution of events, meetings, and premium functions
Partner with culinary, catering sales, and operations teams to deliver consistent, high‑quality experiences
Uphold service standards and presentation across all catering formats and event types

Union & Labor Leadership

Operate in full alignment with collective bargaining agreements and labor standards
Collaborate with union representatives to foster a respectful, inclusive, and productive workplace
Ensure proper staffing, scheduling, and role assignments consistent with union requirements

Guest & Client Experience

Deliver elevated guest experiences that exceed expectations
Serve as the primary operational contact during catered events
Translate client needs into clear, actionable direction for internal teams
Secure menus and service details in advance to support flawless execution

Team Leadership

Lead, coach, and develop catering supervisors and frontline leaders
Hold teams accountable to service standards and hospitality expectations
Promote professionalism, ownership, and teamwork across union and management staff

Quality & Operations

Execute menus, programs, and promotions in alignment with Levy standards
Maintain strong knowledge of food, beverage, and service offerings
Oversee catering equipment, inventory, safety, and sanitation compliance
Support operational priorities and company initiatives

Qualifications:

Proven experience managing catering or food and beverage operations in a unionized environment.
Demonstrated ability to lead teams while adhering to collective bargaining agreements.
Strong understanding of large‑scale event catering and premium service operations.
Excellent communication skills with the ability to align clients, union staff, and internal partners.
High attention to detail with the ability to manage multiple events and priorities simultaneously.

Preferred Qualifications

Experience in sports, entertainment, convention, or large‑venue hospitality settings.
Background partnering with culinary, sales, and operations leaders in complex environments.
Demonstrated commitment to inclusive leadership and respectful labor relations.