DIRECTOR DINING SERVICES - (campus concessions)- W

Job Summary

Chartwells Higher Ed is seeking an energetic Director of Dining Services on the campus of WICHITA STATE UNIVERSITY to lead the culinary innovations in the area of ATHLETIC CONCESSIONS.  This key leadership position is directly responsible for the successful operation of our food service operations and culinary concessions. The Director ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. Concessions at Wichita State University (WSU) events are designed to enhance the fan experience, offering a variety of food and drink options that cater to diverse tastes.  

Charles Koch Arena (Basketball and Volleyball)

Eck Stadium (Baseball)

Wilkins Stadium (Softball)

WSU athletics are a central part of the community, bringing pride and excitement to Wichita.  WSU offers a variety of dining options on campus to suit students, faculty, and visitors. Wichita blends a friendly, small-town atmosphere with a surprising amount of cultural and entertainment options, making it a unique and enjoyable city.  Wichita’s culinary scene is diverse and dynamic, offering everything from classic Kansas barbecue to international cuisine.  Wichita has local breweries, farmers market, food trucks and wine festivals.  Whether you’re craving down-home comfort food, trendy eats, or adventurous international dishes, Wichita’s culinary scene has something to satisfy every palate.  Downtown features a vibrant mix of restaurants, shops, breweries, and public art. The Old Town district is especially lively with nightlife and events.  You can enjoy kayaking or paddleboarding on the river or walk along the scenic paths by the Keeper of the Plains.  Sedgwick County Zoo is one of the largest zoos in the U.S., featuring animals from around the world. 

Key Responsibilities:

• Manages salaried managers and hourly associates in the Food Service Department
• Oversees the overall direction, coordination, and evaluation of the account
• Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems
• Prepares and manages annual budget
• Utilize company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
• Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control
• Other duties as assigned
   

Preferred Qualifications:

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred
• Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control
• Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Previous P&L accountability or contract-managed service experience is desirable
• Strong supervisory, leadership, management and coaching skills
• Strong communication skills, both written and verbal
• Ability to communicate on various levels to include management, client, customer and associate levels
• Excellent financial, budgetary, accounting and computational skills
• Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
• ServSafe® Certified