GENERAL MANAGER- Campus Dining: Midwestern State University - Wichita Falls, TX

Job Summary

Chartwell's Higher Education is seeking a dynamic and growth minded GENERAL MANAGER to lead the CAMPUS dining at MIDWESTERN STATE UNIVERSITY in Wichita Fall, TX.  In this key leadership role, you will be responsible for maintaining the P&L account in accordance with the approved budget while meeting client expectations. You will be expected to excel in relationship building with students, faculty, guests and the client, as well as other departments within the operation. The leadership team will be responsible for promoting the professional growth and development of the entire food service operation. You will also foster strong interdepartmental relations and integrate the catering and dining services department across the university!

At Midwestern State University, we serve over 5,000 students across campus in one dining hall, a student lounge plus Chick-Fil-A, Einstein Brothers Bagels and Starbucks. 

Living near Wichita Falls offers a refreshing balance of affordability, community connection, and just enough energy to keep life interesting. With a lower cost of living than many larger Texas cities, you can enjoy more space, less traffic, and a slower pace, without sacrificing access to dining, culture, and outdoor recreation. The food scene near Wichita Falls blends Southern comfort, Texas flavors, and hidden local gems. It’s a small but evolving scene with a surprising range of flavors for BBQ, tacos, sushi, casual bites, and craft drinks. Ultimately, moving to Wichita Falls means gaining breathing room — financially and personally — while still enjoying a lively community, strong local flavor, and easy access to outdoor adventure. It’s a place where you can build a career, know your neighbors, and truly feel at home. 

Key Responsibilities: 

• Participates in employee meetings, reviews and training programs
• Manages in compliance with Company established policies and procedures
• Manages in compliance with local, state, and federal laws and regulations
• Maintains food cost while ensuring quality standards
• Establishes and maintains good rapport with staff, client and guest and other departments
• Manages financial acumen for all areas including financial reporting with sales reports, writing and adhering to annual budgets and cash handling
• Analyzes and creates trends for financial data
• Manages purchasing and inventory controls
• Is knowledgeable on HACCP controls along with  proper storage and use of food
   

Preferred Qualifications: 

• Bachelor’s degree is preferred, or equivalent professional experience
• Eight to ten years food service experience, including six years’ experience at the management level, preferably in CAMPUS DINING
• Experience in personnel management including hiring, supervision, evaluation and succession planning
• Excellent leadership and organizational skills, and must possess attention to detail
• Supervisory, scheduling, training and coaching skills
• Effective problem solving and conflict management skills
• Experience in food purchasing, food costs and inventory control
• Ability to create budgets, flash reports, financial targets and forecasts
• Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports
• Must be knowledgeable on HACCP controls along with  proper storage and use of food
• Exceptional business etiquette and client relations
• Manages time effectively and prioritizes tasks to meet deadlines
• Conformity to the highest standards of personal integrity and ethical behavior
• ServSafe