CONCESSIONS SUPERVISOR- Camp Randall Stadium

Job Summary

Join our team as a Concessions Supervisor and play a key role in managing the operations of concession stands during UW-Madison sporting events. In this position, you’ll oversee non-profit volunteers, ensure proper training, and maintain a safe and efficient environment, all while delivering an exceptional guest experience. Anticipated start date of June 1st. 

Key Responsibilities: 

• Manage operations of multiple concession stands, ensuring smooth service and a positive guest experience during UW-Madison sporting events. 
• Assist team members and volunteers, responding to questions, addressing needs, and providing guidance throughout the event. 
• Understand menu offerings, presentation, and pricing to ensure accurate service and product quality. 
• Maintain inventory control and ensure the proper handling of products and equipment. 
• Stock and prepare concession stands before the event, ensuring everything is in place and ready for service. 
• Clean and close down stands after the event, ensuring everything is in order for the next event. 
• Complete event paperwork at the beginning and end of each shift to ensure proper records. 
• Uphold cash handling policies and follow food safety/sanitation guidelines to maintain a safe environment. 
• Enforce responsible alcohol service to ensure compliance with regulations. 
• Perform additional duties as required to support event operations. 

Qualifications: 

• Minimum of 1 year of leadership experience in a food service or similar role. 
• Willingness to complete ServSafe Alcohol Certification (if not already certified). 
• Recommended: Must be 21+ years of age for alcohol handling responsibilities. 
• Ability to stand and walk for long hours during events. 
• Ability to lift 25-45 lbs when necessary for setup and inventory management. 
• Must be available to work all UW-Madison Football games and a majority of events at the Kohl Center Arena.