General Manager of Retail | T-Mobile Arena

Salary: $75,000 - $85,000
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
Job Summary: This position is responsible for the strategy, sales, operations, and retail merchandising for all T-mobile sports. This person is responsible to lead a store, ecommerce, and on-site warehouse team to achieve sales and profit objectives through bottom-line orientation and consistent operational procedures. This position will oversee the execution of sales and merchandising aspects of store operations and strategic vision for ecommerce, and be the primary or secondary purchaser for the property.
Key Responsibilities:
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Develop schedule for visual merchandising for game days, special events, holidays, and promotions
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Ensure operational financial efficiency of labor costs, budgets, retail expenses, etc.
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Coordinate, prioritize and communicate tasks and projects for operational efficiency
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Strong bottom line orientation to achieve key sales standards and measures
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Build, train, motivate and inspire Ecommerce Manager and VGK Manager
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Build and maintain high quality relationships with the client and act as a general secondary point of contact for client strategy and communication
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Purchase with responsible inventory practices for product categories to be defined later
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Analyze and digest data to successfully build a high quality, unique and efficient assortment
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Purchase inventory that meets client brand standards and is unique to R+R
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Strategically implement and execute inventory risk mitigation and markdown strategy on site at TMA
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Complete operational oversight and execution for games, concerts and event product, merchandising, and sales
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Provide clear performance & behavioral feedback to team members and address concerns
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Set an example of outstanding attendance, positive attitude, professionalism, and respect.
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Promote and contribute to an orderly and safe work environment
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Maximize productivity by establishing a positive culture through excellent planning, thinking, and organizational skills
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Protect inventory from internal and external theft
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Be a good teammate, contribute positively to a winning culture, and be respectful
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Demonstrate world-class customer service and if you don’t directly interact with the customer, support those that do
- Performs other duties as assigned.
Preferred Qualifications:
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5-6 years retail and management experience
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Relevant math and computer skills
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Previous purchasing experience strongly preferred
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Knowledge of Retail Cloud and Shopify preferred
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Demonstrate accountability, adaptability, dependability, collaboration and respect
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Demonstrate leadership skills and attributes
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Proven ability to execute tasks and manage teams
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable acccommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsiblities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Levy maintains a drug-free workplace.
This will Close 09/02/2026
Job Segment:
Event Planning, Merchandising, Hospitality, Retail, Customer Service